WebCenter is a PCenter brand. Protecting personal data is part of how we handle contacts, requests, support and business relationships.
Who processes the data.
For data protection purposes, PCenter acts as the controller of data collected through WebCenter channels, without prejudice to specific situations where it acts as a processor on behalf of clients.
Use the contact details provided on the website and identify the matter as relating to privacy or data protection.
Go to Contact ↗What data we may process.
The data depends on the interaction. It may include, among other things:
- name, company, Portuguese tax number (NIF) and professional details;
- phone number, email and other contact details;
- information sent through forms, support requests or attachments;
- technical data required for operation, security and service diagnostics;
- data associated with the business relationship, invoicing, proposals or service provision.
What the data is used for.
Why we may process this data.
Depending on the context, processing may be based on performance of a contract or pre-contractual steps, compliance with legal obligations, legitimate interests compatible with data subjects’ rights, or consent where required.
For how long.
Data is retained only for as long as necessary for the purpose that justified its collection, with additional periods where required by legal obligations, the defence of rights or security needs.
Who the data may be shared with.
Technology providers, platforms, hosting providers, communications, invoicing or other partners necessary to provide the services may be used. When acting as processors, they must process data only in accordance with applicable instructions and obligations.
Your rights.
Where applicable, you may request access, rectification, erasure, restriction, objection or portability of your data, and withdraw consent where processing depends on it.
You also have the right to lodge a complaint with the competent supervisory authority.
Protecting the data.
Technical and organisational measures appropriate to the context and risk are adopted to limit unauthorised access, loss, alteration, disclosure or use.
Updates to this policy.
This information may be updated whenever there are relevant changes to services, processing activities or applicable legislation.